ALOJAMIENTOS
CITRUS
EL VALLE
Privacy Policy
Privacy Policy
The Owner informs you about its Privacy Policy regarding the processing and protection of personal data of users and customers that may be collected while browsing, purchasing a product, or contracting a service through the Website: https://alojamientoscitruselvalle.com/
In this regard, the Owner guarantees compliance with current regulations on personal data protection, as reflected in Organic Law 3/2018 of December 5, on Personal Data Protection and the Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons (GDPR).
The use of the Website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.
Identity of the Data Controller
- Controller: HNOS DELGADO AGUILERA C.B.
- NIF: E18525477
- Address: POLIG. ROMERAL PARCELA 48-49 18650 DÚRCAL, Granada – Spain
- Email: info@alojamientoscitruselvalle.com
- Contact phone: +34623526547
- Website: https://alojamientoscitruselvalle.com/
Principles applied in data processing
In processing your personal data, the Owner will apply the following principles in accordance with the GDPR:
- Lawfulness, fairness, and transparency: Consent will always be required for processing personal data, for one or more specific purposes about which the Owner will inform the User in advance with full transparency.
- Data minimization: Only the data strictly necessary for the stated purpose(s) will be requested.
- Storage limitation: Personal data will be kept only as long as necessary for the purpose(s) of processing. The Owner will inform the User of the relevant retention period. In the case of subscriptions, inactive records will be periodically reviewed and deleted.
- Integrity and confidentiality: Data will be processed in a way that ensures adequate security, including protection against unauthorized or unlawful processing, loss, destruction, or damage.
The Owner takes all necessary precautions to prevent unauthorized access or misuse of user data by third parties.
Obtaining personal data
It is not necessary to provide any personal data to browse the Website.
Personal data is provided in the following cases:
- When contacting through contact forms or by sending an email.
- When purchasing a product or contracting a service.
User rights
Regarding your personal data, the Owner informs you that you have the right to:
- Request access to stored data.
- Request rectification or deletion.
- Request the limitation of processing.
- Object to processing.
The right to data portability does not apply.
These rights must be exercised personally, directly by the data subject by contacting the Owner. Any customer, subscriber, or partner who has provided data may request information about stored data, request correction, object to processing, limit its use, or request deletion.
To exercise your rights, send your request along with a copy of your ID or equivalent to: info@alojamientoscitruselvalle.com
These rights do not include data the Owner is legally required to retain for administrative, legal, or security purposes.
You have the right to effective judicial protection and to lodge a complaint with the Spanish Data Protection Agency if you believe the processing of your personal data violates the Regulation.
Purpose of personal data processing
When you contact the Owner, subscribe to a newsletter, or contract a product or service via the Website, you provide personal data for which the Owner is responsible. This may include your IP address, full name, physical address, email address, phone number, and other information. By providing this information, you consent to its collection, use, management, and storage by Raiola Networks S.L. as described in the:
The purpose of processing varies depending on how the information is collected:
- Contact forms: Personal data such as name, email address, phone number, and website may be requested to respond to inquiries, provide product/service information, or offer estimates.
- Product or service contracting forms: Information such as name, ID (tax number, foreigner ID, passport, or residence permit), email, postal address, phone number, and payment information is used to fulfill business relationships, ship orders, provide services, and manage billing.
Other purposes include:
- Ensuring compliance with legal and website terms, including development of tools to safeguard collected data.
- Improving services offered on the Website.
- Analyzing user navigation via cookies as explained in the Cookie Policy.
Data security
To protect your personal data, the Owner takes reasonable precautions and follows industry best practices to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction.
The Website is hosted by Raiola Networks S.L., which guarantees data security through appropriate measures. You can view their privacy policy for more information.
The Owner informs Users that their data will not be transferred to third parties, except when legally required or when service provision involves a data processing agreement. In such cases, data transfer will only occur with the User’s explicit consent.
In cases of collaboration with third parties, the User will be informed of the identity and purpose of the collaboration, which will adhere to strict security standards.
Content from other websites
Pages on this Website may include embedded content (e.g., videos, images, articles). Embedded content behaves as if the User had visited the originating website, which may collect data, use cookies, embed third-party tracking, and monitor interaction.
Cookie Policy
This Website uses cookies, which are stored in your browser. For full details, see the Cookie Policy page.
Legal basis for processing
The legal basis for processing your data includes:
- The User’s consent.
- Performance of a contract or pre-contractual measures.
- Compliance with legal obligations.
Categories of personal data
The categories of data processed are:
- Identification data.
- No specially protected data is processed.
Data retention
Personal data will be kept until the User requests its deletion.
Data recipients
- Google Analytics: A web analytics service by Google, Inc., headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses “cookies” to analyze Website usage. The information generated (including the IP address) will be transmitted to and stored by Google in the U.S. More info: https://analytics.google.com
Google’s privacy policy: https://policies.google.com/privacy?hl=en
Details about cookies used:
Web browsing
While browsing, non-identifiable data may be collected such as IP address, location, usage records, and browsing habits. These are not used to identify you.
This Website uses:
- Google Analytics
The information is used to gather statistics, analyze trends, manage the site, track user movements, and gather demographic information.
The Owner is not responsible for how external websites accessed via links handle personal data.
Accuracy of personal data
You agree that the data provided is accurate, complete, current, and up to date. You are solely responsible for the accuracy of the data submitted.
Acceptance and consent
As a User, you declare that you have been informed of the personal data protection conditions, accept them, and consent to the processing of your data by the Owner in the manner and for the purposes stated.
To contact, subscribe, or comment on this Website, acceptance of this Privacy Policy is required.
Changes to the Privacy Policy
The Owner reserves the right to modify this Privacy Policy to reflect legal or industry practice changes.
These policies will remain in effect until replaced by duly published new ones.